Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal information collected by aah88 (referred to in this document as "aah88," "we," "us," or "our") in connection with the operation of the aah88 online casino and sports betting platform located at aah88.cam (the "Platform") and any related services, features, applications, or communications made available to registered users.

aah88 is committed to the protection of your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the applicable issuances of the National Privacy Commission ("NPC"). This Privacy Policy describes your rights as a data subject under Philippine law and explains how aah88 fulfills its obligations as a personal information controller.

This Privacy Policy should be read together with the aah88 Terms & Conditions and Responsible Gaming Policy, each of which is incorporated herein by reference.

2. Personal Information We Collect

2.1 Information You Provide Directly

When you register an account with aah88 or use our services, we collect personal information that you voluntarily provide to us, including but not limited to:

• Identity Information: Your full legal name, date of birth, gender, and nationality;
• Contact Information: Your email address, Philippine mobile telephone number, and residential address including barangay, city or municipality, province, and postal code;
• Account Credentials: Your chosen username and encrypted password (passwords are never stored in plain text);
• Identity Verification Documents: Government-issued identification such as a Philippine passport, driver's license, SSS ID, PhilSys National ID, or other acceptable identification documents submitted during Know Your Customer (KYC) verification;
• Payment Information: GCash account number, PayMaya account number, bank account details (including BPI, BDO, Metrobank, or other Philippine financial institutions), and credit or debit card information where applicable;
• Responsible Gaming Information: Deposit limits, self-exclusion requests, session time preferences, and other responsible gaming settings you configure in your account.

2.2 Information Collected Automatically

When you access or use the aah88 Platform, certain technical and behavioral information is collected automatically through cookies, web beacons, server logs, and similar technologies, including:

• Device Information: Device type, operating system version, browser type and version, screen resolution, and device identifiers;
• Connection Information: IP address, internet service provider, geographic location at the country and city level, and mobile network information;
• Usage Data: Pages visited, games played, time spent on each game, betting history, session duration, login timestamps, and navigation paths within the Platform;
• Transaction Data: Deposit and withdrawal records, bonus claims, wager amounts, game outcomes, and account balance history.

2.3 Information from Third Parties

aah88 may receive personal information about you from third-party sources in connection with the operation of the Platform, including:

• Payment processors and e-wallet providers such as GCash and PayMaya, in connection with deposit and withdrawal transactions;
• Identity verification and KYC service providers used to verify your identity and age;
• Fraud prevention and anti-money laundering screening services;
• Responsible gaming databases, where you have voluntarily registered a self-exclusion with a recognized self-exclusion program.

3. How We Use Your Personal Information

3.1 Purposes of Processing

aah88 processes your personal information for the following purposes, each of which is supported by a lawful basis under the Data Privacy Act of 2012:

3.2 Marketing Communications

If you have opted in to receive marketing communications from aah88, we may send you information about promotions, bonuses, new games, platform updates, and other offers that may be relevant to you based on your gaming preferences and activity on the Platform. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your aah88 account settings or by contacting aah88 customer support.

4. Disclosure of Your Personal Information

4.1 Service Providers and Data Processors

aah88 may share your personal information with trusted third-party service providers and data processors that perform functions on our behalf, including:

• Payment processors and e-wallet service providers (such as GCash and PayMaya) necessary to process your financial transactions;
• Identity verification and KYC service providers engaged to verify your identity and age in connection with account registration and withdrawal requests;
• Cloud hosting and infrastructure providers that store and process Platform data on secure servers;
• Customer support platform providers that facilitate our live chat and support ticket systems;
• Analytics providers that help us understand Platform usage patterns and improve user experience;
• Fraud detection and cybersecurity service providers engaged to protect the integrity and security of the Platform.

All third-party service providers engaged by aah88 are required to process your personal information solely in accordance with aah88's instructions and applicable data protection obligations, and are prohibited from using your data for their own independent purposes.

4.2 Legal and Regulatory Disclosure

aah88 may disclose your personal information to government authorities, regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where such disclosure is required by applicable law, regulation, legal process, or governmental request, including in connection with:

• Compliance with Philippine Anti-Money Laundering Act (AMLA) reporting obligations;
• Responding to lawful requests from the National Privacy Commission;
• Cooperating with law enforcement investigations involving fraud, financial crimes, or other illegal activity;
• Complying with court orders, subpoenas, or other binding legal processes.

4.3 No Sale of Personal Data

aah88 does not sell, rent, lease, or otherwise transfer your personal information to third parties for their own marketing, advertising, or commercial purposes. Any disclosure of personal information beyond the circumstances described in this Privacy Policy requires your explicit prior consent.

5. Data Security

5.1 Technical Safeguards

aah88 implements a comprehensive set of technical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit Transport Layer Security (TLS) encryption for all data transmitted between your device and the aah88 Platform;
• Encryption of sensitive data at rest, including account credentials, payment information, and identity documents;
• Multi-factor authentication options for account access, including mobile OTP verification;
• Firewalls, intrusion detection systems, and continuous security monitoring of Platform infrastructure;
• Regular penetration testing and security audits conducted by independent cybersecurity professionals;
• Strict role-based access controls limiting aah88 personnel access to personal data on a need-to-know basis.

5.2 Organizational Safeguards

In addition to technical measures, aah88 maintains organizational safeguards including data protection training for all personnel who handle personal information, internal data handling policies and procedures, and contractual data protection obligations imposed on all third-party service providers with access to personal data.

5.3 Data Breach Response

In the event of a personal data breach that is reasonably likely to give rise to a real risk of serious harm to affected data subjects, aah88 will notify affected users and, where required, the National Privacy Commission of the Philippines, within seventy-two (72) hours of becoming aware of the breach. Notifications will describe the nature of the breach, the categories and approximate number of data subjects affected, the likely consequences of the breach, and the measures taken or proposed to address it.

6. Data Retention

aah88 retains your personal information for as long as your account remains active and for such additional periods as may be required to fulfill the purposes described in this Privacy Policy, to comply with applicable legal and regulatory obligations, or to resolve disputes and enforce our agreements.

In general, aah88 applies the following retention periods as a baseline:

• Account and identity information: For the duration of your active account relationship with aah88 and for a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Transaction records: For a minimum of five (5) years following each transaction, in compliance with applicable financial record-keeping requirements;
• KYC documentation: For the duration of the account relationship and for a minimum of five (5) years following account closure;
• Customer support records: For three (3) years following the resolution of the relevant inquiry or dispute;
• Marketing preferences and communication logs: Until you withdraw consent or close your account, whichever occurs first.

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal information held by aah88:

• Right to be Informed: The right to be informed of how your personal information is being collected and processed, which this Privacy Policy fulfills;
• Right of Access: The right to obtain a copy of your personal information held by aah88, along with information about how it is being processed;
• Right to Rectification: The right to have inaccurate or incomplete personal information corrected or completed promptly;
• Right to Erasure or Blocking: The right to request the deletion or blocking of your personal information where it is no longer necessary for the purposes for which it was collected, subject to aah88's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal information in a structured, commonly used, machine-readable format, where technically feasible;
• Right to Damages: The right to claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal information.

To exercise any of the above rights, please contact the aah88 Data Protection Officer via the live chat facility available within the Platform. aah88 will respond to all data rights requests within fifteen (15) working days, as required by the NPC's guidelines.

8. Cookies and Tracking Technologies

8.1 What Cookies We Use

The aah88 Platform uses cookies and similar tracking technologies to enhance your experience and to enable certain Platform functionality. The types of cookies used by aah88 include:

• Essential Cookies: Strictly necessary cookies that enable core Platform functionality, such as maintaining your login session, remembering your language and currency preferences, and securing your account. These cookies cannot be disabled without materially impairing Platform functionality;
• Analytics Cookies: Cookies that collect aggregated, anonymized information about how users interact with the Platform, used to improve Platform performance and user experience;
• Functionality Cookies: Cookies that remember your preferences and personalization settings to provide a more tailored experience;
• Responsible Gaming Cookies: Cookies that store your responsible gaming settings, including deposit limits and session time alerts, to ensure these protections are applied consistently across sessions.

8.2 Managing Cookies

You may control non-essential cookies through the cookie preference settings available on the aah88 Platform. You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the Platform. For detailed information on managing cookies in your specific browser, please refer to your browser's help documentation.

9. Protection of Minors

The aah88 Platform is strictly intended for individuals aged twenty-one (21) years and above. aah88 does not knowingly collect personal information from individuals below the age of twenty-one (21). If aah88 becomes aware that personal information has been collected from a minor, it will take immediate steps to delete such information and close the associated account. If you have reason to believe that a minor has registered an account with aah88, please contact our customer support team immediately.

10. International Data Transfers

aah88 primarily processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, such as cloud infrastructure or analytics providers. Where such transfers occur, aah88 ensures that appropriate safeguards are in place to protect your personal information in accordance with the requirements of the Data Privacy Act of 2012 and the NPC's applicable issuances on cross-border data transfers.

11. Amendments to This Privacy Policy

aah88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or Platform features. Any material changes to this Privacy Policy will be communicated to registered users via the Platform or via email to the address registered to your aah88 account. The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the aah88 Platform following notification of any amendments constitutes your acceptance of the revised Privacy Policy.

12. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by aah88, or if you wish to exercise any of your data subject rights, please contact the aah88 Data Protection Officer through the following channel:

Live Chat: Available 24/7 within the aah88 Platform. Average response time: under 5 minutes.

Support Email: [email protected] (plain text — not a clickable link)

aah88 takes all privacy-related inquiries seriously and will respond to data rights requests within fifteen (15) working days in accordance with NPC guidelines. If you are not satisfied with aah88's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.